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Privacy Policy

Privacy Policy

ALION CO., LTD (the “Company”) strives to manage and handle the personal information entrusted to it through “AI Sales Director” (the “Service”) appropriately and securely, as set out below.

Definition of personal information

In this Privacy Policy, “personal information” means information about a living individual that can identify that specific individual through the name, email address, organization name, or other descriptions contained in the information.

Collection of personal information

In providing the Service, the Company may collect the following personal information.

  • Name (first and last)
  • Email address
  • Phone number
  • Organization name and job title
  • Inquiry details

Purposes of use

The Company uses the personal information it collects for the following purposes.

  • Responding to inquiries about the Service
  • Providing, operating, and maintaining the Service
  • Providing guidance and information about the Service
  • Improving the Service and developing new services
  • Other operations incidental to the purposes above

Management of personal information

The Company keeps customers’ personal information accurate and up to date and, to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, takes necessary measures such as maintaining security systems, establishing a management framework, and providing thorough employee training, in order to manage personal information rigorously.

Provision to third parties

The Company will not provide customers’ personal information to third parties except in the following cases.

  • Where the customer has consented
  • Where required by laws and regulations
  • Where necessary to protect a person’s life, body, or property
  • Where provided to a subcontractor within the scope necessary to achieve the purposes of use

Security measures

In the event of unauthorized access to, or leakage, destruction, loss, or damage of, personal information, the Company prioritizes preventing the spread of harm, promptly takes corrective action, investigates the cause, and works to prevent recurrence. The Company will also report information about the incident to relevant parties and authorities to the extent necessary.

Use of cookies

The Service may use cookies to improve the user experience and for access analysis. Cookies do not collect information that identifies individuals. You can refuse to accept cookies through your browser settings, but in that case some features of the Service may become unavailable.

Access-analysis tools

The Service uses Google Analytics, an access-analysis tool provided by Google. Google Analytics uses cookies to collect data. This data is collected anonymously and does not identify individuals. You can opt out of this collection by disabling cookies, so please check your browser settings. For the Google Analytics terms of use, please see Google’s Google Analytics terms of service page.

Compliance with laws and review

The Company complies with applicable Japanese laws and other norms regarding the personal information it holds, and reviews and improves the content of this policy as appropriate.

Contact

For inquiries about the Company’s handling of personal information, please contact us below.

ALION CO., LTD

Kyoei Bldg. 3F, 2-8-11 Shibata, Kita-ku, Osaka 530-0012, Japan

E-Mail: info@alion.jp